Unconscious Bias in the Workplace

Presented by: Rebecca Orenstein, MA, MNO, HCI/UPMC sHRBP & Cassandra Cooper, MS, sHRBP

Unconscious bias of preferences often influence the way we deliver care, make decisions, and interact with others. Everyone has blind spots that risk impacting patient care delivery, the overall patient experience, and our interactions with others in the workplace. Awareness and management of our unconscious biases is important and can mitigate adverse results in the way we do our work.

Rebecca Orenstein has no financial relationships to disclose.

She has no non-financial relationships to disclose.

Cassandra Cooper has the following financial relationships to disclose: She has a financial relationship with UPMC. She has the following non-financial relationships to disclose: She has a professional relationship with UPMC.

Learning Outcomes

After this seminar, participants will be able to:

1)  Explain unconscious bias as it pertains to our behaviors & interactions with others

2)  Explore microaggressions & how to engage as a bystander

3)  Manage unconscious bias both professionally & personally